Over the phone, his mother told him, ‘Mr. Belser died last night. The funeral is Wednesday.’ Memories flashed through his mind like an old newsreel as he sat quietly remembering his childhood days.
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Kee
p a Shark in Your Fish TankThe Japanese have always loved fresh fish. But the water close to
The farther the fishermen went, the longer it took to bring the fish. If the return trip took more time, the fish were not fresh. To solve this problem, fish companies installed freezers on their boats. They would catch the fish and freeze them at sea. Freezers allowed the boats to go farther and stay longer. However, the Japanese could taste the difference between fresh and frozen fish. And they
did not like the taste of frozen fish. The frozen fish brought a lower price.
Thoughts of Life by George Carlin
The paradox of our time in history is that we have taller buildings but shorter tempers, wider Freeways , but narrower viewpoints. We spend more, but have less, we buy more, but enjoy less. We have bigger houses and smaller families, more conveniences, but less time. We have more degrees but less sense, more knowledge, but less judgment, more experts, yet more problems, more medicine, but less wellness.
did not like the taste of frozen fish. The frozen fish brought a lower price.
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Thoughts of Life by George Carlin
The paradox of our time in history is that we have taller buildings but shorter tempers, wider Freeways , but narrower viewpoints. We spend more, but have less, we buy more, but enjoy less. We have bigger houses and smaller families, more conveniences, but less time. We have more degrees but less sense, more knowledge, but less judgment, more experts, yet more problems, more medicine, but less wellness.
We drink too much, smoke too much, spend too recklessly, laugh too little, drive too fast, get too angry, stay up too late, get up too tired, read too little, watch TV too much, and pray too seldom.
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Wally the Cab DriverYears ago, my friend, Harvey Mackay, told me a wonderful story about a cab driver that proved this point. He was waiting in line for a ride at the airport. When a cab pulled up, the first thing Harvey noticed was that the taxi was polished to a bright shine.
Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey. He handed my friend a laminated card and said:"I'm Wally, your driver. While I'm loading your bags in the trunk I'd like you to read my mission statement."
Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey. He handed my friend a laminated card and said:"I'm Wally, your driver. While I'm loading your bags in the trunk I'd like you to read my mission statement."
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Johnny the bagger - Written by Ken Blanchard & Barbara GlanceA few years ago I was hired by a large Supermarket chain to lead a customer service program – to build customer loyalty. During my speech I said, “Every one of you can make a difference and create memories for your customers that will motivate them to come back.” How?
Put your personal signature on the job. Think about something you can do for your customer to make them feel special – a memory that will make them come back.About a month after I had spoken I received a phone call from a 19 year old bagger names Johnny. He proudly informed me he was a down syndrome individual and told me his story.“I liked what you talked about,” he said, “but at first I didn’t think I could do anything special for our customers.”
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